Included
Mailbox inventory, domain and DNS checks, an email and file migration plan, user and baseline security setup, a trial migration and training.
Excluded
Licenses, old archive cleanup, corrupt-data recovery and third-party application modifications.
Steps and timing
- Confirm scope, access and acceptance criteria.
- Prepare the plan, backup and maintenance window.
- Complete the agreed scope using a trial configuration.
- Verify the result with the designated owner.
- Deliver instructions and acceptance records.
Timing depends on users, data volume and system access. Groups up to 25 users, 25–100 and over 100 require different migration plans; dates and downtime are agreed after assessment rather than inferred from mailbox count.
Deliverables
A cutover plan, migrated-mailbox inventory, send/receive verification and administrator instructions.
Engineering price
Engineering from 60,000 ₸. Licenses are charged separately. VAT exempt. Price list: 14 Oct 2026. The quote confirms the total and project minimum. Mailbox migration starts at 5,000 ₸ per mailbox, with a 60,000 ₸ project minimum.
Response and warranty
Engineering runs within an agreed maintenance window. Support follows the selected plan, weekdays 09:00–18:00 Almaty time; response time is not resolution time. 24/7 P1 coverage is a separate option. Setup warranty is 30 days; agreed implementation projects have 90 days within specification scope.
Questions and answers
What should we prepare?
Provide users or servers, current systems, data volume, an owner and your preferred date. Do not submit passwords in the form.
Will there be downtime?
Migrations may require an agreed interruption. The plan includes a window, checks and rollback; zero downtime is not promised in advance.
What costs are separate?
Licenses, old archive cleanup, corrupt-data recovery and third-party application modifications.
How is the work accepted?
A cutover plan, migrated-mailbox inventory, send/receive verification and administrator instructions.
Can we add ongoing support?
Engineering runs within an agreed maintenance window. Support follows the selected plan, weekdays 09:00–18:00 Almaty time; response time is not resolution time. 24/7 P1 coverage is a separate option. Setup warranty is 30 days; agreed implementation projects have 90 days within specification scope.
Source systems: Kerio / Exchange / Gmail.